Subscription Billing Hub

Privacy

Your privacy matters to us.

Privacy Policy

Introduction and Scope

Subscription Billing Hub ("we," "us," or "our") operates the website subscriptionbillinghub.com and provides recurring billing, SaaS metrics, and subscription payment services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services. It applies to all users of the Services, including visitors, customers, and individuals whose data we process on behalf of our customers.

This policy does not apply to third-party websites or services that we do not control. By using the Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve the Services:

Information You Provide

  • Account and billing information: When you sign up, we collect your name, email address, company name, billing address, and payment card details. Payment card data is processed by our PCI-DSS compliant payment processors; we do not store full card numbers on our servers.
  • Subscription and usage data: We collect information about your subscription plans, billing cycles, transaction history, and usage metrics to manage your account and provide the Services.
  • Communications: If you contact us, we retain records of the correspondence.

Information Collected Automatically

  • Usage data: We collect IP address, browser type, operating system, referring URLs, pages viewed, and timestamps to analyze trends and administer the Services.
  • Cookies and similar technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience. For details, see the "Cookies and Third-Party Services" section.

Information from Third Parties

We may receive information from third-party services you connect to the Services (e.g., payment gateways, analytics providers) and combine it with other information we collect.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the Services, including processing transactions and managing subscriptions.
  • To communicate with you about your account, respond to inquiries, and send administrative messages.
  • To analyze usage and trends to enhance the functionality and user experience of the Services.
  • To detect, prevent, and address technical issues, fraud, or security incidents.
  • To comply with legal obligations and enforce our agreements.

We do not sell your personal information. We may use aggregated or de-identified data for any lawful purpose.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Portability: Request transfer of your data to another service provider.
  • Objection/Restriction: Object to or request restriction of certain processing activities.

To exercise these rights, contact us using the details in the "How to Contact Us for Privacy Inquiries" section. We will respond within the timeframes required by applicable law. We may need to verify your identity before fulfilling your request.

California Residents (CPRA)

If you are a California resident, you have additional rights under the California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt-out of the sale or sharing of personal information. To exercise CPRA rights, contact privacy@subscriptionbillinghub.com.

Cookies and Third-Party Services

We use cookies and similar technologies to operate the Services, remember your preferences, and analyze usage. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Services.

We may engage third-party service providers (e.g., payment processors, analytics providers, customer support tools) to assist in delivering the Services. These providers are contractually obligated to protect your information and may only use it for the purposes we specify. We do not control the privacy practices of third parties, and we encourage you to review their policies.

How to Contact Us for Privacy Inquiries

If you have questions about this Privacy Policy or our data practices, or to exercise your privacy rights, please contact us:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Last Updated

October 29, 2026